From 1 October 2019 Loomis is unfortunately no longer allowed to accept cheques, money orders and money orders. The reason is that the Banking Association has decided to close down the possibility of debit transactions. Our advice is that you contact your bank if you have checks etc.
We always deposit the amount that is in the bag, but there may be some delay in the transfer to your bank account. There will be an error code for the difference in the daily cash register.
From 1 October 2019 Loomis is unfortunately no longer allowed to accept cheques, money orders and money orders. Due to this, Loomis' special regulations are being updated.
New regulations for deposit. New regulations for transport.
The reason is that the Banking Association has decided to close down the possibility of debit transactions. Our advice is that you contact your bank if you have checks etc.
You will see the bag's number on the account statement, if you want another reference number, fill it in here, for example the store ID if you have it.
To prevent banknotes from criminal activity from being used as means of payment, ink cartridges are used to discolour the banknotes in the event of an attack. Banknotes colored with banknote protection are not valid as a means of payment, as a trader you should be careful and not accept these banknotes.
Examples of colored banknotes
There are several types of banknote protection color: red, black, blue, purple, pink and green and combinations of these colors. The amount of color may vary and the color may also have bleached, for example, when washing the banknote, which creates other shades.
The inking can be anywhere on the banknote but is often along the edges. Sometimes the notes only have small dots of color. Some banknote protection colors fluoresce when illuminated with a UV lamp. On the Riksbank's website there are examples of how banknotes colored with different types of banknote protection ink can look.
Banknotes colored with banknote protection paint are not valid as means of payment, so be careful and do not accept these banknotes.
If you have a banknote that has been colored with banknote protection ink, you will not receive a refund for it. If, on the other hand, the banknote is colored with something other than banknote protection colour, you can exchange the banknote at a bank. Read more about how to proceed on the Riksbank's website.
If you are a direct customer of Loomis Sweden AB, contact our customer service to fill in a new power of attorney.
Please note that if you are a customer through a bank, you need to contact your bank contact for account changes. The bank then informs us of your new account number.
If you have changed company form, see FAQ Agreement.
Loomis Commitment
Loomis undertakes to receive, count and deposit Swedish coins that arrive in postal packages from customers who have a valid agreement regarding deposit services with Loomis.
Customer's commitment
The customer undertakes to only send in valid Swedish coins, addressed and packaged in accordance with the instructions valid at any time on Loomis.se.
Loomis' responsibility
Loomis is responsible for sent coins from the time Loomis has received and acknowledged the parcel at the above address until the coins have been counted and deposited into the bank account notified by the customer.
On the receipt that you receive from Loomis after your bag has been counted, any difference is stated. In the note field, you can see what the difference consisted of. (Ex Difference + SEK 1000, Note 2 * 500 means that there have been two more 500 bills in the day's cash register than what you indicated on your specification).
If you leave invalid notes to us, we will charge a fee to cover the handling costs, information about this is shown on the receipt. The Riksbank can redeem invalid banknotes for a fee of SEK 100. The Riksbank has more information.
Some of our customers' e-mail servers have started treating our e-mails as so-called spam, this means that we do not reach out with receipt information to some of you. To prevent this, there are some checks one can do to fix the problem.
1) Add the domain se.loomis.com and the e-mail address noreply@se.loomis.com as trusted senders in your firewall / Spam filter / mail gateway" (done by your IT department or e-mail provider).
2) Make sure that there is space in your inbox to receive e-mail so that it does not become full and thus unable to receive new messages.
One of our latest news is that you can notify your deposit via the Loomis Cash Manager app,which you can install on your mobile device where you usually download apps.
You need a reinforced coin bag, which you order via My pages. If you do not already have a login to My Pages, you can create a login yourself under My Pages/Order material or call our Customer Service on 010-163 63 00 and we will help you.
How to use
Order your coin bags on Mina Sidor.
Fill the bag with Swedish coins, max 7 kg.
Enclose your usual deposit specification, one in each bag.
Leave the coins to the Loomis cash conveyor in connection with regular collection.
The money is counted and deposited into your account.
Price: For each deposit, the regular deposit price plus SEK 159 is invoiced.
Important! When depositing coins, you must use the reinforced coin bag. If you have coin rolls, these must be broken before the coins are put into the coin bag.
For larger quantities of coins, a separate coin transport is ordered either here on My pages or customer service on phone 010-163 63 00.
As a customer of Loomis, you have the option of sending in your coins by postal package. All that is needed is a domestic postal package from any logistics provider.
This is how it works
Pack the coins in one or more durable bags. You can e.g. use your regular security bags from Loomis.
Seal the bag or bags and place them in the postal package.
Include one of your standard Loomis deposit specifications. You don't need to count the coins or enter the amount.
Seal the package well so that no coins risk leaking out.
Send the package with any logistics provider to:
Loomis Sweden AB
Torggatan 5
431 35 Mölndal
The money is counted and deposited into your account.
Price: For each deposit, the regular deposit price plus 6% of the listed amount is invoiced.
Important! Don't forget the deposit specification. If deposit specification is missing, we will start an investigation to find the sender and then match it with our customer record. As this is a time-consuming task, we are forced to charge an extra fee.
Do you have questions about depositing coins or any of our other services? Email kundservice@se.loomis.com or call us on 010-163 63 00 and we will help you!
The order must be received by the order reception no later than 10:00 a.m., two bank days before delivery. Web orders can be placed no later than 10:30 two business days before delivery. We can accommodate a late order for an additional fee.
You can only order gear for the days you have transport.